Privacy Policy
Privacy Policy
Last Updated: 10-17-2024
PLPD Insurance Services ("we," "us," "our") is dedicated to protecting your privacy and ensuring that the information you provide to us is handled with care and respect. We recognize the importance of maintaining the confidentiality of your personal data and appreciate your trust in our responsible handling of it. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, mobile applications, and other online platforms (collectively referred to as the "Services").
By using our Services, you agree to the terms of this Privacy Policy and acknowledge that you have read and understood our practices regarding the collection, use, and disclosure of your information as described herein.
Information We Collect
When you use our services or visit our website, we may collect several types of information to ensure we provide the best possible experience. The data we collect includes:
Personal Information: This is information that identifies you personally, such as your name, mailing address, email address, and phone number. We collect this information when you request a quote, sign up for an insurance policy, or contact us for support.
Insurance-Related Details: We gather specific details required to create or manage your insurance policy. This might include information about your vehicle, driving history, license number, and other details necessary to process your insurance application or handle your claims.
Payment Information: When you purchase an insurance policy or make payments, we collect your billing information, such as your credit or debit card number, bank account details, and billing address, to securely process your transactions.
Technical Information: To improve your online experience, we automatically collect data about how you use our website. This includes your IP address, browser type, device information, the pages you visit, how long you stay on each page, and other similar details that help us understand how visitors interact with our site.
Cookies and Tracking Technologies: We use cookies and other tracking tools to collect information about your browsing habits on our website. Cookies help us remember your preferences, track your online behavior, and deliver relevant content to you.
At PLPD Insurance, we may also gather information about you from various third-party sources in specific circumstances. These sources may include identity verification services, credit bureaus (such as your credit report), advertising networks, mailing list providers, service providers, and data brokers.
The type of information we receive from these third parties depends on what they have available. Some examples of the data we might collect include financial account details, credit account information, loan account details, investment account information, identification data for account holders and employment-related information.
How We Use Your Information
The information we collect is essential for providing you with the services you expect from PLPD Insurance.
We use your data in the following ways: Delivering Requested Services: We fulfill your requests by completing transactions, processing claims, and providing quotes for our products.
Maintaining Communication: We respond to your inquiries and keep you informed about important updates.
Sharing Relevant Information: We provide you with updates, marketing communications, and interest-based advertisements on our website and other sites you visit.
Job Opportunities: We notify you of potential job openings and assess your qualifications for those roles.
Conducting Surveys: We gather your feedback through surveys to improve our services.
Enhancing Our Website and Services: We continually develop, operate, maintain, and protect our website and other services to ensure they meet your needs.
Monitoring and Research: We analyze trends, usage patterns, and advertising effectiveness to enhance our offerings.
Ensuring Safety and Security: We implement measures to enhance the security of our services and prevent fraud, protecting both our rights and those of our customers.
Upholding Policies: We enforce our terms and conditions and other relevant policies.
Disclosing Specific Purposes: We may use your information for any specific purposes that we disclose at the time we collect the data.
Sharing Your Information
We understand that your information is valuable, and we take its protection seriously. In certain circumstances, we may share your data with trusted third parties, but we always ensure it is done securely and only for specific purposes:
Service Providers: We work with companies that assist us in processing payments, managing our website, and delivering customer support. These partners only have access to the data necessary to perform their tasks on our behalf.
Insurance Partners: We may share your information with other insurance companies that help us provide the most suitable policy options tailored to your needs.
Legal Obligations: We may be required to disclose your information to comply with legal processes, respond to requests from law enforcement, or protect the rights and safety of PLPD Insurance, our customers, or the public.
Business Transfers: In the event that PLPD Insurance is involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you if your data becomes subject to a different privacy policy.
We do not sell, trade, or rent your personal information to any third parties for their marketing purposes.
Your Privacy Rights and Choices
We believe in giving you control over your personal information. You have several rights and options regarding the data we collect and how it is used:
Access and Update Information: You can request access to your personal data or ask us to update or correct your information if it’s inaccurate or outdated. Simply contact us with your request.
Opt-Out of Marketing Communications: If you prefer not to receive promotional emails from us, you can unsubscribe by clicking the link provided in the email or by contacting us directly.
Managing Cookies: You can control the use of cookies by adjusting your browser settings. If you choose to disable cookies, please note that some features of our website may not function properly.
How Do We Use Cookies?
We use cookies to enhance your experience on our website by:
Keeping You Logged In: Cookies help maintain your login status for convenience.
Understanding Your Usage: We analyze how you navigate our website to identify trends and preferences.
Improving Our Services: We track your recent visits and how you explore different sections of our site to make it more user-friendly.
How Do You Manage Cookies?
You can choose to set your browser to refuse cookies. Additionally, you can remove cookies that have already been stored in your browser using the guidance provided by your browser's help section. Please consult your browser or device’s “Help” file for instructions on modifying your settings. Keep in mind that removing cookies may affect the functionality of certain parts of our website.
How We Protect Your Information
We take your privacy seriously and implement a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols like encryption, secure servers, and strict access controls to keep your data safe.
However, while we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take steps to protect your information when using online services.
Children's Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from a child under 13, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update our privacy practices and this Online Privacy Policy periodically. These changes may arise due to updates in legal or regulatory requirements, adjustments in our business practices, or efforts to enhance the services we provide to you and our other customers. We will notify you of any changes to our privacy practices as outlined in our Website Terms of Use, and a revised Online Privacy Policy will be posted on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
•Email: info@plpd.com
•Phone: 810-341-5077
•Mailing Address: 1391 Bristol Rd, Flint, MI 48507, United State