Privacy Policy
Privacy Policy
Last Updated: 10-17-2024
Signal Agency Inc. (d/b/a “PLPD” or “PLPD.com”) (“we,” “us,” “our”) is dedicated to protecting your privacy and ensuring that the information you provide is handled with care and respect. We recognize the importance of maintaining the confidentiality of your personal data and appreciate your trust in our responsible handling of it. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our websites, mobile applications, and other online platforms (collectively referred to as the “Services”).
By using our Services, you agree to the terms of this Privacy Policy and acknowledge that you have read and understood our practices regarding the collection, use, and disclosure of your information as described herein.
1. Information We Collect
When you use our Services or visit our websites, we may collect several types of information to ensure we provide the best possible experience. The data we collect includes:
Personal Information
Information that identifies you personally, such as your name, mailing address, email address, and phone number. We collect this when you request a quote, sign up for an insurance policy, or contact us for support.
Insurance-Related Details
We gather details required to create or manage your insurance policy, such as information about your vehicle, driving history, license number, and other details necessary to process your application or handle claims.
Payment Information
When you purchase an insurance policy or make payments, we collect billing information (e.g., credit/debit card number, bank account details, billing address) to securely process your transactions.
Technical Information
To improve your online experience, we automatically collect data about how you use our websites, including your IP address, browser type, device information, pages visited, and duration of visits.
Cookies and Tracking Technologies
We use cookies and other tracking tools to understand your browsing habits, remember your preferences, and deliver relevant content. These technologies help us analyze site traffic and tailor user experiences.
In some cases, we may also gather information about you from third-party sources, including identity verification services, credit bureaus, advertising networks, mailing list providers, service providers, and data brokers. Examples may include financial account details, credit account information, loan account details, investment account information, identification data for account holders, and employment-related information.
2. How We Use Your Information
We use your information to provide you with the best possible experience and to fulfill our obligations as your insurance provider. This includes:
•Delivering Requested Services: Completing transactions, processing claims, and providing quotes for our products.
•Maintaining Communication: Responding to your inquiries and keeping you informed about important updates.
•Marketing and Promotions: Sending updates, special offers, product announcements, and relevant promotions based on your preferences.
•Job Opportunities: Notifying you of potential job openings and assessing your qualifications.
•Enhancing Our Website and Services: Improving user experience, maintaining security, and optimizing content.
•Ensuring Safety and Security: Implementing fraud prevention measures and maintaining compliance with applicable laws.
•Enforcing Our Policies: Upholding our terms and conditions and other relevant policies.
3. TCPA Compliance – Consent to Receive Communications
By providing your phone number and email address, you consent to receive account information, updates, notifications, promotions, product announcements, and other communications from us. This may include:
•Text messages and emails for promotions, product updates, account updates, company information, and sales.
•Automated messages, pre-recorded calls, and marketing emails sent via an auto-dialer system or other marketing technologies.
Your Rights Under TCPA
•Not a purchase condition: You are not required to provide consent to buy any product or service.
•Opt-out: You may opt out of texts by replying “STOP” to any SMS we send or clicking “unsubscribe” in any marketing email.
•Standard rates: Message and data rates may apply based on your mobile carrier.
•Revoke consent: To revoke consent, contact us at info@plpd.com or call 810-341-5077.
4. Sharing Your Information
We understand your information is valuable and take its protection seriously. We may share your data in specific circumstances:
•Service Providers: We partner with companies that assist in processing payments, managing our website, and delivering customer support. They only have access to the data necessary to perform tasks on our behalf.
•Insurance Partners: We may share your information with other insurance companies to offer suitable policy options tailored to your needs.
•Legal Obligations: We may disclose your information to comply with legal processes, respond to law enforcement requests, or protect the rights and safety of Signal Agency Inc. (d/b/a “PLPD” or “PLPD.com”), our customers, or the public.
•Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
5. Your Privacy Rights and Choices
You have several rights regarding the data we collect and how it is used:
•Access and Update Information: You can request access to your personal data or ask us to update or correct inaccuracies.
•Opt-Out of Marketing Communications: Unsubscribe from promotional emails by clicking the link provided or contacting us directly.
•Managing Cookies: Adjust your browser settings to control the use of cookies.
6. How We Protect Your Information
We implement various security measures—including encryption, secure servers, and strict access controls—to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is completely secure. We encourage you to take steps to safeguard your personal information when using online services.
7. Children’s Privacy
Our Services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently gathered data from a child under 13, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We may update our privacy practices and this Privacy Policy periodically due to updates in legal requirements, business practices, or improvements to our services. Any changes will be posted on our website, and the revised Privacy Policy will indicate the new effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
•Email: info@plpd.com
•Phone: 810-341-5077
•Mailing Address: 1391 Bristol Rd, Flint, MI 48507, United States
By using our Services, you acknowledge and agree to this Privacy Policy.
