Privacy Policy
Privacy Policy
Last Updated: 10-17-2024
PLPD Insurance Services (“we,” “us,” “our”) is dedicated to protecting your privacy and ensuring that the information you provide to us is handled with care and respect. We recognize the importance of maintaining the confidentiality of your personal data and appreciate your trust in our responsible handling of it. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with our website, mobile applications, and other online platforms (collectively referred to as the “Services”).
By using our Services, you agree to the terms of this Privacy Policy and acknowledge that you have read and understood our practices regarding the collection, use, and disclosure of your information as described herein.
Information We Collect
When you use our services or visit our website, we may collect several types of information to ensure we provide the best possible experience. The data we collect includes:
Personal Information:
This is information that identifies you personally, such as your name, mailing address, email address, and phone number. We collect this information when you request a quote, sign up for an insurance policy, or contact us for support.
Insurance-Related Details:
We gather specific details required to create or manage your insurance policy. This might include information about your vehicle, driving history, license number, and other details necessary to process your insurance application or handle your claims.
Payment Information:
When you purchase an insurance policy or make payments, we collect your billing information, such as your credit or debit card number, bank account details, and billing address, to securely process your transactions.
Technical Information:
To improve your online experience, we automatically collect data about how you use our website. This includes your IP address, browser type, device information, the pages you visit, how long you stay on each page, and other similar details that help us understand how visitors interact with our site.
Cookies and Tracking Technologies:
We use cookies and other tracking tools to collect information about your browsing habits on our website. Cookies help us remember your preferences, track your online behavior, and deliver relevant content to you.
PLPD Insurance may also gather information about you from various third-party sources in specific circumstances. These sources may include identity verification services, credit bureaus (such as your credit report), advertising networks, mailing list providers, service providers, and data brokers.
The type of information we receive from these third parties depends on what they have available. Some examples of the data we might collect include financial account details, credit account information, loan account details, investment account information, identification data for account holders, and employment-related information.
How We Use Your Information
We use your information to provide you with the best possible experience and to fulfill our obligations as your insurance provider. This includes:
•Delivering Requested Services: Completing transactions, processing claims, and providing quotes for our products.
•Maintaining Communication: Responding to your inquiries and keeping you informed about important updates.
•Marketing and Promotions: Sending you updates, special offers, product announcements, and relevant promotions based on your preferences.
•Job Opportunities: Notifying you of potential job openings and assessing your qualifications for those roles.
•Enhancing Our Website and Services: Improving user experience, maintaining security, and optimizing content.
•Ensuring Safety and Security: Implementing fraud prevention measures and maintaining compliance with applicable laws.
•Enforcing Our Policies: Upholding our terms and conditions and other relevant policies.
TCPA Compliance – Consent to Receive Communications
By providing your phone number and email address, you consent to receive:
•Text messages and emails for promotions, product updates, account updates, company information, and sales.
•Automated messages, pre-recorded calls, and marketing emails sent via an auto-dialer system or other marketing technologies.
Your Rights Under TCPA:
•You are not required to provide consent as a condition of purchasing any product or service.
•You may opt-out at any time by replying STOP to any text message or clicking unsubscribe in any marketing email.
•Standard message and data rates may apply based on your mobile carrier.
If you have any concerns or wish to revoke consent, you can contact us at info@plpd.com or call 810-341-5077.
Sharing Your Information
We understand that your information is valuable, and we take its protection seriously. In certain circumstances, we may share your data with trusted third parties, but we always ensure it is done securely and only for specific purposes:
•Service Providers: We work with companies that assist us in processing payments, managing our website, and delivering customer support. These partners only have access to the data necessary to perform their tasks on our behalf.
•Insurance Partners: We may share your information with other insurance companies that help us provide the most suitable policy options tailored to your needs.
•Legal Obligations: We may be required to disclose your information to comply with legal processes, respond to requests from law enforcement, or protect the rights and safety of PLPD Insurance, our customers, or the public.
•Business Transfers: If PLPD Insurance is involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell, trade, or rent your personal information to any third parties for their marketing purposes.
Your Privacy Rights and Choices
You have several rights regarding the data we collect and how it is used:
•Access and Update Information: You can request access to your personal data or ask us to update or correct your information if it’s inaccurate.
•Opt-Out of Marketing Communications: Unsubscribe from promotional emails by clicking the link provided or by contacting us directly.
•Managing Cookies: Adjust your browser settings to control the use of cookies.
How We Protect Your Information
We take your privacy seriously and implement a variety of security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption, secure servers, and strict access controls to keep your data safe.
However, no method of transmission over the internet is completely secure. We encourage you to take steps to protect your personal information when using online services.
Children’s Privacy
Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from a child under 13, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We may update our privacy practices and this Online Privacy Policy periodically. Changes may arise due to updates in legal requirements, business practices, or efforts to enhance our services. We will notify you of any changes through our Website Terms of Use, and a revised Privacy Policy will be posted on our website.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 Email: info@plpd.com
📞 Phone: 810-341-5077
📍 Mailing Address: 1391 Bristol Rd, Flint, MI 48507, United States
